| MObile Telemetics utopIA
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| Once we receive your any requests through email, related our marketing, support and tech team will answer and support promptly and properly with 48 hours, please, don’t hesitate to contact us |
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If your product has some problems, first let us know your product serial numbers and detailed repair report by email so that we can inspect more precisely. Then, we will investigate the manufacture date and specs of your unit and issue the RMA number to your unit. First, we examine your repair report less than 48 hours and if possible, try to repair the problems through email consulting.
But if it is needed to inspect and repair at our side by our tech team deeply, it will be returned to us with issued RMA number. Then, it will be inspected and repaired completely within a week and returned to you. For reference, If your unit is not in warranty period, the repair cost will be charged according to our spare parts list |
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Our mobile data terminal iMDT2000, iMDT3000 and iMDT5000 have already gotten various certifications to meet market requirements about reliabiliy, stabiliy and durability. Basically, our company has ISO14001 certification related to echo management. Specifically, iMDT2000 has CE, FCC, E mark, ROHS certifications and iMDT3000/iMDT5000 have CE, FCC, JASO certifications. For your reference, you can download each documents as follows
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- Certifications about iMDT5000 (Download)
- Certifications about iMDT3000 (Download)
- Certifications about iMDT2000 (Download)
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